Alzburg Resort Mansfield

The client shall compensate the contractor for loss of, theft and any damage (other than fair wear and tear) caused to equipment whilst on hire to the client.

The client is responsible for all losses and/or damages which may arise and for all costs and other expenses relating to or resulting from any breach of this condition.

The client shall hold and keep the contractor indemnified from and against liability in respect thereof.

The client shall not remove, deface or cover up any identifying marks of ownership on the equipment.

The contractor shall not be liable to the client should the client suffer any loss, damage or injury (including death) arising out of or incidental use of the equipment whether or not such loss, damage or injury (including death) is caused by or contributed to any negligence on the part of the contractor or its servants or agents.

The client shall indemnify the contractor from and against liability in respect of claims arising directly or indirectly by or arising directly or indirectly out of the use of any equipment whilst under hire to the client which indemnity shall extend to and include all costs and expenses incurred by the contractor in respect of any claim therefore made upon it of investigating and/or defending the same.

The client agrees not to dry boots in any form of oven or stove, in front of an open fire or in a drying room at a temperature over 100 degrees.

Any breech of this term will constitute damage referred to in condition 2 hereof. Cash refunds at managements discretion only. Toboggans/Snowbies must only be used in designated areas.

SKI LIFTS

Alzburg Resort has negotiated special ski lift packages but cannot be responsible for any action taken by the lift company due to weather conditions, breakdowns or other non-recurring factors.

Alzburg Resort is not responsible for any tickets lost, not fully utilised or lessons not availed. No refunds are available.

SNOW GUARANTEE POLICY

Provided by Buller Ski Lifts & Alzburg Resort the, a "ski guarantee" package gives you a money-back guarantee on all pre-paid accommodation, lift ticket and lesson packages in the event that insufficient snow cover prevents our "ski guarantee" lifts from operating within three days of your scheduled arrival date. The "ski guarantee" covers a wide range of beginner and intermediate ski areas.

The lifts covered by the guarantee are:

• Blue Bullet 1 Quad Chair
• Holden Chairlift

And TWO of the following

• Wombat Quad Chair
• Emirates Quad Chair
• Summit Quad Chair
• Koflers T-Bar
• Chamois Double Chair

Please note the following conditions may apply

• Lift closure due to weather conditions
• Mechanical breakdowns or equipment failure
• Retail tickets purchased from mountain sales offices
• Booking fees or commissions payable

ALZBURG RESORTS' COMMITMENT

Alzburg Resort believes that the accommodation and tours outlined in this brochure are a fair and honest description of the services as they are performed

It is important to understand however, that during the course of providing these services, acts of God, and a host of other non-recurring factors can influence the performance of that service.

Alzburg Resort is not liable for any failure to meet a coach at the pre-determined departure point and cannot guarantee exact arrival or departure times. Any personal expense incurred as a result of delays due to weather, road conditions, mechanical difficulty or because of/for any other reason, are the responsibility of the passenger.

Any person causing harassment, inconvenience or damage to other person or property, or to be found to be excessively under the influence of alcohol or drugs whilst staying at Alzburg Resort or travelling on a coach package, will not be accommodated and will forfeit all money paid.

Alzburg Resort reserves the right to vary conditions, itineraries, or prices as it sees fit. The information contained on this website has been carefully checked to the best of our ability and was correct at the time of publishing. E&O.E

HOW TO BOOK